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Customize your doll by selecting options listed on the doll page under the "Customize" section. Once you have made your selections, click "Add to Cart."
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Proceed to checkout and enter your personal information, including your name, contact number, and delivery address. Choose your preferred payment method, and refer to our payment information page if you need assistance.
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After placing your order, you will receive a confirmation email. Please carefully review the details of your order and ensure that your shipping information is accurate.
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The production process typically takes between 5-10 days, although there may be exceptions. If you have any special requirements, please let us know, and we will do our best to accommodate you.
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Once your doll is ready, we will send you photos to confirm that everything looks correct based on your selections.
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We will ship your doll via DHL or FedEx, and delivery typically takes 1-2 weeks, depending on your location. You will receive a tracking number within 1-2 days of shipping.
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You will receive your tracking number via email. Please monitor your package's progress and contact the shipping company for more detailed information on its status.
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